VAP
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Terms of Service

Last updated: June 25, 2026

Operator: VAP operates under Fooney AI Company. For paid purchases, the applicable operating entity and the checkout, receipt, invoice, or order confirmation are the source of truth for that transaction.

1. Service Description

VAP ("Virtual Agent Pipeline") is an AI product platform that includes AI Room, Media API, and Coding Plan API surfaces.

Access control, billing, usage accounting, retries, safety checks, and policy enforcement sit around AI model execution. Requests can run on first-party infrastructure or third-party model and infrastructure providers; VAP is not the underlying model provider unless expressly stated.

2. Account and API Access

To use VAP, you must:

  • Create or access a VAP account
  • Choose the product plan or approved custom access required for the surface you use
  • Keep your API credentials secure
  • Not share API keys across unauthorized systems

You are responsible for all activity under your API credentials.

3. Plans, Allowance, and Legacy Balance

Most current access runs through product plans:

  • AI Room and Media plans: Unlock AI Room and Media API access, with media usage counted against the active plan allowance and usage limits.
  • Coding Plan API plans: Unlock OpenAI-compatible coding endpoints, with usage governed by session and weekly token windows.
  • Legacy or custom balance: Older API integrations and custom accounts still use prepaid balance, reserve, burn, and refund mechanics.

Dashboard and Developer Hub show the active plan, product keys, usage, and any balance or tier state that applies to your account.

4. Pricing and Fees

Current plan pricing and included access are shown on VAP pricing and checkout pages before purchase. Product access and usage accounting depend on the plan or custom access you choose:

  • Media API usage counts against the active AI Room or Media plan allowance.
  • Coding Plan API usage counts against the active coding plan's session and weekly token windows.
  • Legacy/custom prepaid balance integrations expose fixed execution reservation and refund behavior.

Prices, allowances, limits, and plan names change with notice when required. Checkout and account pages are the source of truth for the plan being purchased or used.

5. Payment Processing

External payment infrastructure handles checkout and payment confirmation. Card checkout is processed through payment partners such as Lemon Squeezy and Stripe-powered payment infrastructure. Crypto checkout is processed through NOWPayments or similar crypto payment partners.

The payment method, processor, merchant or payment entity, taxes, fees, currency conversion, and checkout-specific conditions shown at checkout, on the receipt, or on the invoice are the source of truth for that transaction.

6. Refund Policy

Failed executions are handled according to the billing path used by your account:

  • Plan-backed usage: Failed system executions are not intentionally counted against allowance where VAP can detect and reconcile the failure.
  • Legacy/custom balance: Failed, partial, or timed-out executions can be returned to balance automatically according to the reserve-execute-burn lifecycle.

Refund review applies to paid plan or checkout issues such as:

  • A serious service interruption
  • A major infrastructure failure
  • An account or payment issue that cannot be reasonably resolved

Approved refunds: normally processed within 2 to 15 business days, subject to processor, bank, card network, and crypto network constraints.

Non-refundable items: processor fees, network fees, exchange-rate differences, and consumed usage, unless required by applicable law or expressly approved by VAP.

Balance withdrawals: Contact contact@vapagent.com to request review of unused eligible balance.

7. Service Data and Product Improvement

By using VAP, you authorize processing of service content, account activity, usage records, support information, and related operational data to operate, secure, maintain, bill, support, evaluate, and improve the service.

Service data, operational signals, aggregated data, and de-identified data support reliability, safety, quality, and product capabilities, except where restricted by applicable law or a separate written enterprise agreement. VAP does not sell personal data.

8. Acceptable Use

You agree not to use VAP to:

  • Generate illegal, harmful, or abusive content
  • Bypass rate limits or tier restrictions
  • Reverse engineer the service
  • Resell access without authorization
  • Interfere with service operation

9. Product Access and Legacy Tiers

Current users should rely on the product plan shown in Dashboard for access. Legacy/custom integrations also expose execution limits based on tier:

  • Tier 0 (Unverified): Validation only, no execution
  • Tier 1 (Deposited): Basic execution, $1 per task limit
  • Tier 2 (Established): Video/music access, $5 per task limit
  • Tier 3 (Trusted): Full access, $50 per task limit

Tier upgrades are automatic based on deposit history and task count.

10. Service Availability

The service targets 99.9% uptime. Uninterrupted service is not guaranteed. Scheduled maintenance will be announced via status page.

11. Limitation of Liability

The service is provided "as is" without warranty. VAP is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Third-party service failures (model execution and infrastructure providers)
  • Content generated through the service

Maximum liability is limited to fees paid in the preceding 12 months.

12. Termination

Access is suspended or terminated for:

  • Violation of these terms
  • Abuse of the service
  • Non-payment or fraudulent activity

You terminate by ceasing use, cancelling active plan access, and requesting review of any unused eligible balance.

13. Changes to Terms

These terms are updated with 30 days notice. Continued use after changes constitutes acceptance.

14. Contact

For questions about these terms:

Email: contact@vapagent.com

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Support: support@vapagent.com | Enterprise: enterprise@vapagent.com

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